Andrew Cunningham
Since Framework confirmed off its first prototypes in February 2021, we have usually been followers of the corporate’s modular, repairable, upgradeable laptops.
Not that the corporate’s {hardware} releases thus far have been excellent—every Framework Laptop computer 13 mannequin has had quirks and flaws that vary from minor to fairly important, and the Laptop computer 16’s upsides battle to stability its downsides. However the {hardware} largely does a great job of functioning as an everyday laptop computer whereas being way more tinkerer-friendly than your typical MacBook, XPS, or ThinkPad.
However even because it builds new upgrades for its methods, expands gross sales of refurbished and B-stock {hardware} as price range choices, and promotes the re-use of its merchandise through exterior enclosures, Framework has struggled with the opposite facet of computing longevity and sustainability: offering up-to-date software program.
Driver bundles stay un-updated for years after their preliminary launch. BIOS updates undergo lengthy and complicated beta processes, holding customers from getting characteristic enhancements, bug fixes, and safety updates. In its group assist boards, Framework staff, together with founder and CEO Nirav Patel, have acknowledged these points and promised fixes however have remained inconsistent and obscure about precise timelines.
However in keeping with Patel, the corporate is engaged on fixing these points, and it has taken some steps to deal with them. We spoke to him concerning the causes of and the options to those points, and the corporate’s method to the software program facet of its efforts to advertise repairability and upgradeability.
Guarantees made
Here is a working example: the Twelfth-generation Intel model of the Framework Laptop computer 13, which prompted me to start out monitoring Framework’s software program and firmware updates within the first place.
In November 2022, Patel introduced that this mannequin, then the most recent model, was getting a pleasant, free-of-charge spec bump. All 4 of the laptop computer’s recessed USB-C ports would now develop into full-speed Thunderbolt ports. This wasn’t a dramatic practical change, particularly for individuals who had been largely utilizing these ports for fundamental Framework enlargement modules like USB-A or HDMI, however the improve opened the door to high-speed exterior equipment, and all it could want was a BIOS replace.
Andrew Cunningham
However the BIOS replace by no means confirmed up. Almost a 12 months and a half later, Framework’s assist web page for that Twelfth-gen Intel laptop computer nonetheless says that there’s “no new BIOS out there” for a laptop computer that started transport in the summertime of 2022. This factory-installed BIOS, model 3.04, additionally does not embrace fixes for the LogoFAIL UEFI safety vulnerability or every other firmware-based safety patches which have cropped up within the final 12 months and a half.
And it is not simply that the updates do not come out; the corporate has been unhealthy about estimating after they may come out. That Twelfth-gen Framework BIOS additionally does not assist the 61 WHr battery that the corporate launched in early 2023 alongside the Thirteenth-gen Intel refresh. Framework advised me that BIOS replace could be out in Could of 2023, and it nonetheless hasn’t been launched. A battery-supporting replace for the Eleventh-gen Intel model was additionally promised in Could 2023; it got here out this previous January.
Framework has been attempting, nevertheless it retains working into points. A beta 3.06 BIOS replace with the promised enhancements for the Twelfth-gen Intel Framework Laptop computer was posted again in December of 2022, however a closing model was by no means launched. A more moderen 3.08 BIOS beta entered testing in January 2024 however nonetheless gave customers some issues. There’s been no communication in that thread from anybody at Framework since early February.
The result’s a number of lengthy discussion board threads of annoyed customers asking for updates, interspersed with not-untrue however unsatisfying responses from Framework staff (some model of “we’re a small firm” is without doubt one of the commonest).
Andrew Cunningham
Since Framework confirmed off its first prototypes in February 2021, we have usually been followers of the corporate’s modular, repairable, upgradeable laptops.
Not that the corporate’s {hardware} releases thus far have been excellent—every Framework Laptop computer 13 mannequin has had quirks and flaws that vary from minor to fairly important, and the Laptop computer 16’s upsides battle to stability its downsides. However the {hardware} largely does a great job of functioning as an everyday laptop computer whereas being way more tinkerer-friendly than your typical MacBook, XPS, or ThinkPad.
However even because it builds new upgrades for its methods, expands gross sales of refurbished and B-stock {hardware} as price range choices, and promotes the re-use of its merchandise through exterior enclosures, Framework has struggled with the opposite facet of computing longevity and sustainability: offering up-to-date software program.
Driver bundles stay un-updated for years after their preliminary launch. BIOS updates undergo lengthy and complicated beta processes, holding customers from getting characteristic enhancements, bug fixes, and safety updates. In its group assist boards, Framework staff, together with founder and CEO Nirav Patel, have acknowledged these points and promised fixes however have remained inconsistent and obscure about precise timelines.
However in keeping with Patel, the corporate is engaged on fixing these points, and it has taken some steps to deal with them. We spoke to him concerning the causes of and the options to those points, and the corporate’s method to the software program facet of its efforts to advertise repairability and upgradeability.
Guarantees made
Here is a working example: the Twelfth-generation Intel model of the Framework Laptop computer 13, which prompted me to start out monitoring Framework’s software program and firmware updates within the first place.
In November 2022, Patel introduced that this mannequin, then the most recent model, was getting a pleasant, free-of-charge spec bump. All 4 of the laptop computer’s recessed USB-C ports would now develop into full-speed Thunderbolt ports. This wasn’t a dramatic practical change, particularly for individuals who had been largely utilizing these ports for fundamental Framework enlargement modules like USB-A or HDMI, however the improve opened the door to high-speed exterior equipment, and all it could want was a BIOS replace.
Andrew Cunningham
However the BIOS replace by no means confirmed up. Almost a 12 months and a half later, Framework’s assist web page for that Twelfth-gen Intel laptop computer nonetheless says that there’s “no new BIOS out there” for a laptop computer that started transport in the summertime of 2022. This factory-installed BIOS, model 3.04, additionally does not embrace fixes for the LogoFAIL UEFI safety vulnerability or every other firmware-based safety patches which have cropped up within the final 12 months and a half.
And it is not simply that the updates do not come out; the corporate has been unhealthy about estimating after they may come out. That Twelfth-gen Framework BIOS additionally does not assist the 61 WHr battery that the corporate launched in early 2023 alongside the Thirteenth-gen Intel refresh. Framework advised me that BIOS replace could be out in Could of 2023, and it nonetheless hasn’t been launched. A battery-supporting replace for the Eleventh-gen Intel model was additionally promised in Could 2023; it got here out this previous January.
Framework has been attempting, nevertheless it retains working into points. A beta 3.06 BIOS replace with the promised enhancements for the Twelfth-gen Intel Framework Laptop computer was posted again in December of 2022, however a closing model was by no means launched. A more moderen 3.08 BIOS beta entered testing in January 2024 however nonetheless gave customers some issues. There’s been no communication in that thread from anybody at Framework since early February.
The result’s a number of lengthy discussion board threads of annoyed customers asking for updates, interspersed with not-untrue however unsatisfying responses from Framework staff (some model of “we’re a small firm” is without doubt one of the commonest).
