Missing drive files on desktop? Google has the fix

Final week, a bug caused files to disappear from the desktop drive. There are actually steps that customers can use to get well recordsdata. Sadly, the repair isn’t a easy resolution. However Google posted the list of steps.

As reported on The Verge — listed below are the fundamentals.

“After downloading and opening the newest model of Google Drive for Home windows or macOS, Google says to run the app’s restoration software. To do that, click on the Drive icon within the menu bar or system tray. From there, press and maintain Shift, click on Settings, and choose “Get better from backups.” If all goes properly, you’ll obtain a discover that claims, “Restoration has began.” Google will put all of the recovered recordsdata into a brand new folder named “Google Drive restoration” as soon as the method is full.”

Fewer customers have been impacted than initially thought by the “file loss” subject, however one person reported dropping all of their recordsdata relationship again to Might. The principle reviews present that the desktop model 84 was most affected.

If in case you have any issues working this system on the repair, Google says you’ll have to submit suggestions by the Drive for desktop app and use the hashtag #DFD84. You’ll wish to test the field that claims to “embody all diagnostic logs.”

The trail to get well your lacking recordsdata isn’t foolproof and requires native storage. If that resolution doesn’t work to your machine, you’ll discover a defined “command line interface” on Google’s help web page to run by different troubleshooting choices.

Google additionally has methods to get well completely deleted or lacking data you have to get again.

Featured Picture Credit score: PhotoMIX Firm; Pexels